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I knew I wanted a Toyota 4Runner and got the scoop on the different models/packages from John at Bluffton Toyota. He was great except he passed me off to a guy who asked me “how much do you want to spend?” Not an unreasonable question, but it really hit me wrong..I was not in the mood to play games. I was there 3 hours, had not had lunch and I was tired from my recent move. I went there to purchase my vehicle because John answered my online request promptly thoroughly and professionally. My situation was that I had just moved here without a vehicle and I knew mostly what I wanted and knew basically what it cost.... weeding through what machinations sales people do to eek out that last bit of profit is hard to know and it’s frankly exhausting and can be unpleasant to feel you’re being managed and/or taken advantage of.I then called Chatham and Savannah dealerships.... Chatham followed up late.At Savannah Toyota the receptionist was polite and put me straight through to Ray.... Ray was pleasant easygoing took all the stress out of it and said “ meet me at 9am tomorrow and we’ll figure out what you want.” Simple as that. We met and went through they’re large inventory, settled on a fair price and I drove off happy.....everyone at Savannah Toyota was friendly and yes they’re selling cars which is a tough business... certainly tough on the consumer too !!Thanks Ray for reading the situation accurately and selling me a vehicle I love !!!!Parts was good tooFront reception awesome... thanks for the Yeti cup !!Extended warranty and purchase went smoothly. I don’t usually get extended warranty because Toyota’s have never given me any maintenance issues... however when you hit 100k there’s a big maintenance.. which is why they run to 200k plus, so I purchased coverage through 120k which was about 5% of the cost of the vehicle.... for me I wanted costs up front amap.Thanks Ray (6 stars !!!) and everyone at Savannah Toyota for having the right blend of inventory, serious about selling, and serious about happy customers. (And I liked that the manager didn’t sugarcoat anything)

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Did everything perfect even gave us a loaner untill our car was done and they did everything right

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DT was the sales representative who helped me today. He was extremely professional and knowledgeable. Made my buying experience extremely easy.

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